Ineco's TEAcompaño App launched for the AENA network


Ineco has presented its new TEAcompaño app, which will make easy the transit through airports for people with Autism Spectrum Disorder (TEA in Spanish) and/or Specific Language Disorder (SLD) who are going to travel by plane, thus improving their experience as users of their companions. This application highlights the commitment of the entire Mitma Group to the Safe, Sustainable and Connected Mobility 2030 strategy.

At the presentation event, held at the Adolfo Suárez - Madrid - Barajas airport, the Minister of Transport, Mobility and Urban Agenda, Raquel Sánchez, made a firm commitment to guaranteeing universal and inclusive accessibility and recalled that mobility is a right that assists all citizens, and it must be exercised comfortably, safely and with equal opportunities. She also highlighted that it is also an element of social cohesion, and this component is at the origin of the TEAcompaño app developed by Ineco, a technological solution that supports people with special needs.

The Minister expressed her recognition to Ineco for its commitment to knowledge and internal innovation spaces where the creativity of its professionals is supported and valued. She stated that this company is more than just a referenced engineering company in the field of transport, a company at the forefront of digital transformation that understands technology as a service to society.

To formalize the collaboration, the president of Aena, Maurici Lucena Betriu, and the president of Ineco, Sergio Vázquez Torrón, signed an agreement to make the TEAcompaño app available to passengers in the Spanish airports network with the aim of guaranteeing universal accessibility for people with special needs, including people with Autism Spectrum Disorder.

Commitment to universal accessibility

Aimed at children with ASD/SLD and their attendants, Ineco has provided the project with a team of experts in information technology and digitalisation to offer two groups of functionalities: one block aimed at children and another for families. The children's section is made up of fun elements (pictograms, social stories, games, a goose walk, etc.) designed to prepare and train children for all the stages they will encounter during their air travel (packing, check-in, boarding, etc.). For attendant, it has utilities and advice to make easy the journey and mitigate the stress that may be caused by possible unforeseen events, allowing the introduction of information and images about the destination to prepare the travel experience in advance.

During the development of the project, Ineco has collaborated with the Alanda Association to test the user experience of the application in families with children with ASD. Through several test sessions, the project team and families belonging to this association tested the application to check its usability. Laura Escribano, president of Alanda, an association created in 1999 to work with children with communication, interaction and language disorders, highlighted that this application is an important step towards cognitive accessibility, as it combines the ease offered to families, who can work on the app in advance from home, with assistance in understanding all the steps involved in travelling by plane for people who may have planning difficulties.

You can see a summary of the event by clicking here.

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